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HDTVs / What's with Warranties
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This article is very interesting, but, times are changing. What I'm seeing is this. I bought 2 Vizio TV's at different times, one in January 2008 and the other in August. Loved the Tv's, however, it seems that they are not making them to last much longer than the 1 year warranty. A lot of people are complaining about this and stating that they are out the money or the repairs are so costly that they will just buy a replacement TV. I bought mine at Sam's Club and did purchase the contract, and the purchase was well worth it in my opinion. Both of my TV's died within a month of one another. In the case of the first one I asked the repair company what the board cost and he stated around $60-70. That's just the board and does not include the actual call to the house. They come out to diagnosis the problem, place an order for the board and about 3 weeks latter return to fix the TV. In the case of the second one it was the main board which cost more, closer to $150. They replaced that and the TV still did not work properly. They claimed it may have been a bad board and are ordering the part again along with another board. It has now taken about 1 1/2 months and the TV is still not working. That's 3 service call by the repair company with one more to go, and at least $300 in parts.
I paid $30 for the contract. I write this so you can be the judge as to whether to buy that contract or not. The more I read on line about TV reviews the more I am seeing complaints like mine. TV's are not made to last the way the old reliable TV's were. They are all digital boards, most made in China and without warning the TV's are dead. It really doesn't matter which brand, but, the two I read about were the Vizio & Phillips. My suggestion on TV extended warranties would be not to hesitate purchasing the extended warranty for at least 1 year if not the 3 years. $800-1000 is a lot of money for most people to loose in a 2 year period if someone tells you the TV is not repairable. I do not favor extended warranties normally, but, I'm gratefull that I purchased my extension from Sam's club. It was definitely a plus for me.
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Posted Apr 24, 2010 12:01:45 PM
By PAUL TITUS SHIELDS