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May 28, 2011 wolvenar     very poorly designed didn't last long, and seems there is this history online of...

Dec 18, 2010 Amanda     Purchased mine 2/11/2008 from Walmart for $683. 6 months after I bought it, the...

Mar 9, 2010 stubby     had it for one month ..the dvd burned up..on the 3rd month the screen went total...

Feb 1, 2010 Don     What can I say this was bought to as a inexpensive backroom TV. I have had it fo...

Oct 31, 2009 Jim Knight     This TV went out in one month after the warranty was out. ...

Feb 21, 2009 Robin     Bought in Aug 07, in July 08 had to replace the DVD player, old one kept running...

Aug 18, 2008 ruthjs2k     Won't allow me to control the volume unless I get up and change it on the side o...

Aug 10, 2008 Steve Baker     My second TDA-03211C just failed today (8/10/08). The first was replaced by the ...

Aug 7, 2008 Erik     I have only owned this TV for about 2 weeks. I bought it used from a guy who ha...

Jun 8, 2008 panda     bought july 2007, dvds started 2 make lines on screen after 3 months than comple...

May 16, 2008 Jacquiline Harrison     I purchase this same exact model on 12/1/07 in walmart. May 2, 2008 already I ha...

Jan 20, 2008 TheWaryConsumer     This TV was a spontaneous purchase for me and my girlfriend. We decided to go H...

Sep 29, 2007 Jimmy Walker     Was a good computer monitor. Good picture and very easy to use....

Sep 6, 2007 Dan     I bought this set two weeks ago from Walmart. The first one craped out after 15...

Jul 17, 2007 lcdchazpath     I was going tobuy the 40" model but it's picture looked dull in comparison to th...

May 26, 2007 Koloth     A really great value. Lots of neat features including the upconverting built-in...

My Experience: This TV was a spontaneous purchase for me and my girlfriend. We decided to go HD and what better place to do so than our friendly neighborhood Big-Box Retailer.
We eventually purchased the Polaroid TDA-03211C on September 9, 2007 as a seemingly good value. We also were attempting to buy from an American company (at least in name), so much for economic patriotism. Out of the box the TV worked, looked, and sounded fine. It went kaput on October 17, 2007 and after 16 calls, 8 different customer service reps, 3 repair techs, and three wrong parts, I am officially going to warn every person that I can of this TV and the Polaroid Corporation. We are no closer to resolution than when I first called on 17 Oct 2007.
To state that I feel cheated, lied to, and downright robbed is an understatement. There is a known problem with what they call the control-box, which is the key component of the television. Customer service sent us a new one initially without even taking a look at the TV. I inferred that there is probably a design flaw with this part if Polaroid automatically sends new ones without actually first trouble shooting. The first time the “control-box” was ordered for us it was in backlog taking about 1 month for the part to arrive. You will then have to wait for the “independent tech” to contact you to schedule an appointment for repair. Polaroid outsources the repair of this television.
Polaroid does not want to give you a new TV nor does it want to refund your money. WARNING!!! Polaroid does not want to give you a new TV nor does it want to refund your money. There has to be 3 system failures before there is ANY consideration for exchange or refund. It is their tactic to lie, give the customer the run around, and avoid resolution. Not a timely resolution, essentially no resolution whatsoever. I am now approaching the half-way point of the Polaroid 1 year warranty. This TV worked for 5 weeks and has become a 4 month headache. Do not purchase any Polaroid product. I personally believe that the restructuring after their bankruptcy has corrupted their capacity to manufacture quality products. Avoid this brand. If you have had similar experiences please e-mail me at fedupwithpolaroid@yahoo.com. In all fairness, at this stage, all I want is my money back and to expose this company for what it is, namely, sub-par and inferior.



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