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Mar 6, 2008 roxmon04     Bought the TV in Dec 05. Lamp went out in November 07. Ended up buying a lamp fr...

Feb 20, 2008 DAD     TV worked great for first 13 months then went dead.I probably wont purchase anot...

Mar 3, 2007 JoFromKoKoMo     Bought our TV 3/06, on Dec 24 the bulb blew. It is now 3/07 and we are STILL wai...

Dec 23, 2006 MSullivan     I purchased this floor model set ($950 vs. $1900) in May '06 from Super WalMart ...

Aug 22, 2006 mgmike     well after 6mo in house, light engine went bad... and its been 2+ months waiting...

Aug 21, 2006 Michael S     The picture is great when it works. ...

May 17, 2006 STEVE     THE PICTURE QUALITY IS EXCELLANT THE COLORS JUST JUMP OUT AT YOU. I HAVE OWNED T...

Mar 9, 2006 G Wilson     Awesome overall. easy setup. Great bargain price. two weeks so far great. HD is...

Feb 16, 2006 MGMIKE     FROM THE MOMENT YOU PLUG THE UNIT IN, YOU WILL BE AMAZED AT THE PICTURES QUALITY...

My Experience: Bought the TV in Dec 05. Lamp went out in November 07. Ended up buying a lamp from another source besides RCA, because of the long lead time. In December 2007, we started having problems with the color wheel. This part is no longer available through RCA. Yes, their customer service is next to impossible. I was told that I needed to take it in to an Authorized Service Rep to have them diagnose it to tell Thomson Group the same thing that they were telling me. The part is no longer available. To watch the TV with a constant hum that gets louder the longer you have it on is impossible.
They have decided to offer me a 'comparable model'. It is a 37" flat screen. 13" smaller, $700 less, but is comparable? It is still an RCA. After reading the other horror stories, I have to really think about this.

Problems: TV only 2 years old, and no replacement parts besides the lamp. Customer Service. Outsourced. Hard to get them to understand what you are explaining repeatedly.